01Introduction
U999 (https://u999.click) takes the privacy of all its users very seriously. This Privacy Policy ("Policy") explains how u999 collects, uses, stores, and protects your personal information.
By using our platform, you agree to this Privacy Policy. Please read it carefully before using our services for the first time.
Applicability: This Privacy Policy applies to the u999 website, mobile app, and all associated services. Third-party websites and services are governed by their own privacy policies.
02What Information We Collect
U999 collects several types of information to provide its services. This information falls into three categories:
a) Information You Provide Directly:
- Name, date of birth, and gender
- Email address and mobile number
- Current address & country
- Identity document details (for KYC verification)
- Payment method details (Mobile Pay, Nagad, Rocket, etc.)
- Support messages and communication history
b) Automatically Collected Information:
- IP address & device type
- Browser type and operating system
- Visit time, page views & click data
- Gaming activity & betting history
- Login Time & Session Duration
c) Data Received from Third Parties:
- Transaction confirmation data from payment processors
- Risk assessment data from our fraud prevention partner
- KYC results from identity verification service providers
| Data Type |
Reason for Collection |
Required? |
| Name and date of birth |
Identity Verification & Age Confirmation |
Yes |
| Email & Phone |
Account Communications & Security |
Yes |
| Payment Information |
Deposit & Withdrawal Process |
Yes |
| KYC Documents |
Regulatory Compliance & Fraud Prevention |
Yes |
| Gaming History |
Responsible Gaming Monitoring |
Automatic |
| Cookie / Device Information |
Site improvement & fraud prevention |
Automatic |
03How Your Data Is Used
U999 uses the data it collects solely for the following legitimate purposes:
- Account Management: Registration, login, password recovery, and profile updates.
- Payment Processing: Deposits and withdrawals processed securely.
- Privacy Policy Compliance: Ensuring KYC verification, age checks, and AML (Anti-Money Laundering) compliance.
- Security: Preventing fraud, account hacking, and unauthorized access.
- Customer Support: Understanding your issue and resolving it as quickly as possible.
- Responsible Gaming: Gaming patterns are analyzed to detect problematic behavior early.
- Product Improvement: Improving site experience, game variety, and service quality.
- Marketing (subject to consent): Stay informed about relevant offers and promotions — you can opt out at any time.
Our Commitment: u999 never sells your data to advertisers or data brokers. Your privacy always takes priority over commercial gain.
04Who Your Data Is Shared With
U999 shares information with the following parties only where necessary and on a limited basis:
- Payment Processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, and banking partners.
- KYC & Identity Verification Services: With authorized verification bodies for regulatory compliance.
- Security Partners: Partnered with specialist firms to combat fraud and cyberattacks.
- Legal Authorities: With relevant authorities under court orders, government directives, or AML/CFT obligations.
- Technology Partners: Hosting and cloud service providers — operating under strict confidentiality agreements with u999.
Important: These parties process data on behalf of u999 and may not use your information for their own purposes. Strict data processing agreements are maintained with each partner.
05Data Retention & Storage
How long u999 retains your data depends on the type of data and applicable legal requirements:
- Account Information: For as long as your account is active, and for a minimum of 5 years after closure (regulatory requirement).
- Transaction Records: Retained for up to 7 years from the date of the last transaction.
- KYC Documents: Up to 5 years after account closure.
- Marketing Data: Marketing communications stop as soon as you opt out.
- Log Files: Retained for up to 12 months for cybersecurity purposes.
Once the retention period expires, data is securely deleted or anonymized.
06Security Measures
U999 uses a multi-layered security framework to protect your information:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
- Firewall & IDS: Advanced firewall protection against unauthorized access and cyberattacks.
- Regular Audits: Regular system audits conducted by third-party security experts.
- Access Control: Only authorized personnel have access to specific data.
- Data Backup: Regular encrypted backups are taken to ensure your data is never lost.
In the Event of a Data Breach: In the event of a data security breach, u999 will notify the relevant regulatory authorities within 72 hours and affected users as soon as possible.
07Cookie Policy
U999 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining login sessions and account security |
Until end of session |
| Functional Cookies |
Remembering your preferences and settings |
1 Year |
| Analytics Cookies |
Collection of site usage statistics |
2 Years |
| Marketing Cookies |
Displaying relevant advertisements |
30 Days |
You can disable non-essential cookies through your browser settings, though some site features may be limited as a result.
08Your Rights
Under u999's Privacy Policy, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
- Right to Data Portability: You may request your data in a structured, portable format.
- Right to Object: You may object to the use of your data for marketing or specific purposes.
To exercise these rights support@u999.clickEmail us and we'll respond within 30 days. Please note that certain data may be retained due to legal obligations.
09Children's Privacy
U999 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal data from minors.
If we become aware that a minor's data has been collected inadvertently, the account will be immediately closed and the data deleted.
For Parents: If you suspect your child has created an account on u999, contact us immediately at support@u999.click. We will act promptly.
10Policy Updates
U999 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be revised.
- You will be notified in advance at your registered email address for any significant changes.
- Continued use of the service after an update constitutes acceptance of the revised policy.
We recommend reviewing this page regularly to stay up to date.